Thank you for shopping with Radant! We are committed to delivering your hairbrushes as quickly and efficiently as possible. Below is an outline of our shipping policy to help you understand our shipping process.

1. Processing Time

All orders are processed within 1-2 business days. Please note that orders are only processed and shipped on business days (Monday through Friday), excluding holidays. You will receive a notification once your order has been shipped, including tracking information.

2. Shipping Rates and Delivery Times

Shipping costs are calculated at checkout based on your location and the shipping method you select. Delivery times vary depending on the shipping method and destination:

• Standard Shipping: Typically delivered within 5-7 business days.
• Expedited Shipping: Typically delivered within 2-3 business days.
• International Shipping: Delivery times may vary, but typically arrive within 10-14 business days.

Please note that shipping times are estimates and may vary depending on factors such as weather conditions, customs delays, or postal service disruptions.

3. Shipping Locations

We currently ship to the following regions:

• Domestic: United States
• International: We offer international shipping to select countries. Shipping fees and delivery times will be calculated at checkout based on your location.

4. Tracking Your Order

Once your order has shipped, you will receive an email with your tracking number. You can use this tracking number to check the status of your shipment through the carrier’s website.

5. Order Issues or Delays

If your order is delayed or there are any issues with your shipment, please contact us at service@radant.shop for assistance. We will work with you to resolve any problems as quickly as possible.

6. Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses. Please ensure that you provide a valid physical address at checkout to avoid delays.

7. Customs and Duties (International Orders)

For international orders, please be aware that customs fees, taxes, and duties may apply depending on your country’s regulations. These charges are the responsibility of the customer, and we recommend that you check with your local customs office for more information.

8. Lost or Damaged Shipments

Radant is not responsible for lost or damaged shipments once the package has left our warehouse. However, if you receive a damaged item, please contact us immediately at service@radant.shop, and we will assist you in resolving the issue.

9. Contact Us

If you have any questions about our shipping policy or need help with your order, please feel free to contact us at:

Email: service@radant.shop